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Trusted by thousands of customers, VideoGameAll.com is an established company that provides for all your video game needs. We sell video game and accessories for Nintendo Wii, Playstation 3, Playstation 2, Xbox, Xbox 360, Nintendo DS lite, PSP, Game Boy SP, Game Boy Advance and much more. Besides the newest games and the soon to be released games, we also have classic platform console and accessories for Nintendo, SNES, Sega Genesis, and etc. Our mission at VideoGameAll.com is to enhance our online customers' shopping experience. We achieve this by providing knowledgeable pre-sales help and consulting, post-sales support, and by constantly improving the ease-of-use and functionality of our site to give our customers the tools that they need to make their shopping experiences faster and more convenient. The moment a sales order is placed, we fulfill it accurately and quickly. With our large inventory and state-of-the-art shipping facility, the order is delivered in a timely fashion. Trust us to serve your online purchases and you'll never go anywhere else! |
By email:sales@videogameall.com
By standard mail:
VideoGameAll.com
2650 River Ave Unit C
Rosemead, CA 91770
By phone:
626-571-5104
(between 9:00 a.m. and 5:00 p.m. Pacific Time Zone)
Our office is closed on the following days:
- May 25th 2009
- July 4th 2009
- September 7th 2009
- November 26th 2009
- December 24th 2009 (Open from 9 AM to 12 PM PST only)
- December 25th 2009
- January 1st 2010
service@videogameall.com
Orders received before 9 AM PST on a business day will be shipped the same day; orders received after 9 AM PST on a business day will be shipped the following business day. To CANCEL or CHANGE your order, please contact us by PHONE BEFORE 9:30 AM PST. We DO NOT cancel or modify orders via EMAIL OR INSTANT MESSAGING due to potential miscommunication errors. Shipping Information
Videogameall.com usually ship packages by UPS, FedEx, USPS and currently offers the following shipping methods:
Due to UPS/FedEx shipping guidelines, we do not ship to P.O. Boxes. We currently ship internationally to Canada only. Above delivery methods do not include processing time or delivery on weekends and holidays. Shipping to Alaska, Hawaii and Puerto Rico include UPS/FedEx Ground, UPS/FedEx 2-Day, and UPS/FedEx Standard Overnight. Orders must be prepaid by credit card at time of shipping. Shipping to Guam and U. S. Virigin Islands by UPS Worldwide Express Saver only. Orders must be prepaid by credit card at time of shipping. Please note that orders placed on weekends and holidays cannot be shipped until the next business day (typically Monday through Friday). There is no weekend UPS or FedEx pick-up or delivery. Address Changes We will make the necessary changes to your order if the order had not been processed and shipped by UPS or FedEx. Simply call us at (626) 571-5104 and provide your order number as reference. We will not be able to make same day address changes if you contact us by fax or by email. Please note that our daily cut-off time is 9:00 AM PST on a business day. Orders received on weekends, holidays, and after 9:00 AM PST on a business day will be processed and shipped the next business day. If the order had been shipped and picked up by UPS or FedEx, we will gladly contact UPS or FedEx and make the necessary changes on your behalf. Please note that there will be a $15 change of address fee assessed by UPS or FedEx for the necessary changes. We will require immediate payment of the change of address fee by credit card before a change can take place. Should you have any questions in regards to UPS or FedEx shipping policies, please contact UPS at (800) PICKUPS, FedEx at (800) GOFEDEX. Damaged Shipments Orders damaged in transit by either weather conditions or rough handling are the customer's responsibility! Be sure to inspect the package when the product is delivered. If you need to file a claim for damaged goods with UPS or FedEx, be sure that you note the damage on the bill before you sign for the product. UPS can be reached at (800) PICKUPS. FedEx can be reached at (800) GOFEDEX. Claims must be filed within 21 days from arrival date for all FedEx deliveries, and 30 days from arrival date for all UPS deliveries.International Shipments The recipient of an international shipment to Canada, Puerto Rico, Guam and U. S. Virgin Islands may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Videogameall.com fulfills online Canadian orders thru UPS Standard to Canada and UPS Worldwide Express. Videogameall.com fulfills online orders to Guam and U. S. Virgin Islands by UPS Worldwide Express Saver only. We do not ship orders to Canada by US Postal Service. To calculate the required s&h fee for Canadian shipments, simply add the item to the shopping cart, go thru our checkout page, and choose UPS Standard to Canada or UPS Worldwide Express. For shipments to Guam and U. S. Virgin Islands, choose the respective country and select UPS Worldwide Express Saver. The shipping charges will appear on the next page. Should you have any questions about international orders, call us at (626) 571-5104 or write us at service@videogameall.com. The tax rate applied depends on your ship-to destination. Please refer to the following chart to determine the relevant rate to Canadian provinces for you. For Puerto Rico, Guam and U. S. Virgin Islands, please contact UPS directly for more information.
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Copyright 2008 Videogameall.com. All rights reserved.
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